Security Guard Training: De-Escalation

Welcome to “ Security Guard Training: De-Escalation.” In this course, we will demonstrate the proper steps and techniques security guards should use when confronted with hostility from customers or extenuating circumstances.

As a security guard, it is crucial to learn de-escalation techniques as you’ll be faced with adverse situations on the job, requiring you to step in and be a voice of reason. 

  • Certificate Upon
    Completion

  • 2 hour course

  • At Home Online
    Courses

  • 6 Modules

    Case Study Exam
    Two male Flex Point Security guards dressed in formal suits providing security at an event standing by the entrance

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    Hours

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