Report Writing and Incident Documentation

Clear, accurate, and professional reports are essential in any workplace where safety, accountability, or security matters. This course teaches you how to write detailed incident reports, use objective language, document facts without bias, and follow proper reporting procedures. Whether you're in security, customer service, or facility management, you'll gain the skills to communicate incidents effectively and professionally.
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  • Online course

    Available on desktop and mobile

  • Course Certificate

    Display your skills on Linkedin and your resume

  • 2 hour course

    Skill-based, hands-on learning

    • 4 Modules

      Includes a case study and a final exam

    Student Testimonials

    Teams who take our courses are consistently impressed with the quality of our engaging courses and the efficiency of our instructors, in addition to the customer service that they receive.

     Maria Katiuska

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    CPR and First Aid training is so important because it teaches you how to protect yourself before you rush into a potentially dangerous situation.

    Jann Kang

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    I want to become a security guard and for that Emergency First Aid and CPR training are essential. I searched google and the first thing that came up was Flex Point Academy.  Our instructor was very good. He listened to all of our questions.

    Ahmed Sheikh

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    I came here to complete my first aid and CPR and security guard training because I would like to be a security guard. It was actually very easy, the administration was very nice and talked me through everything. They helped me in difficult situations and helped me to understand what I need to do.

    Mamoud Fahmy

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    I'd like to be a security guard. The course was very smooth, the information wasn't that complicated. The instructor was very friendly, helpful and communicated well.

    Mohammed Asif

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    I'm an international student in Canada. I got my first aid and CPR certificate through FPA. It was really nice, the instructor was good and very professional. It's good training too because you can use it at home if there is an emergency to help protect your neighborhood.

    Chris Penn

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    I took this course to learn CPR and first aid. If any critical situations come about we can assist and help out. The process has been excellent. The team guided us with tips and the course was laid out perfectly and answered all questions.

    Quadri Bello

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    I completed the security and CPR courses here because it is required to become a security guard in Ontario. I felt the price was quite reasonable because I got the bundle discount. The staff guided me through the process and that guidance made it so much easier for me. The instructor took their time to make sure I understood all the concepts too.
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    Top Tier Training With

    Our Team of Experts

    Our instructors are experts from all walks of life including the security, fire safety, traffic control, first aid and CPR industries.

    Kamil Solowiej
    First Aid Instructor

    Mohammed Hassan 
    Curriculum Manager

    Sebastian Jakiela
    Course Instructor

    Ian Dodgson
    Academy Coordinator

    Kennedy Kao

    Director of Photography

    Harshdeep Kaur
    General Manager

    Felix Opoku
    Academy President

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    We're on a mission to empower individuals and organizations through accessible, practical, and industry-led training that builds skills, confidence, and readiness for safer workplaces and stronger careers.

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